Features

Built for every part of your operation

Powerful oversight for you, a simple offline app for your agents, and proof for your customers.

See it in action

Your whole operation, at a glance

The admin dashboard on your desk, the agent app in the field. Tap a screen to take a closer look.

Admin dashboard

Real-time collections, agents, and balances

Agent app

Simple, offline-first, one tap to collect

Reports & exports

Revenue, agent breakdown, Excel & PDF

Real-time dashboard

See total collections, agent activity, customer balances, and pending sync — updated the moment your agents connect.

Agent performance tracking

Know which agents are performing, how many customers they have visited, and their total collections — every day.

Reports and exports

Generate daily, weekly, and monthly reports. Export to Excel or PDF for your records or stakeholders.

Reconciliation approval

Agent daily totals only reset after your explicit sign-off. No automatic resets — you control when the books close.

Withdrawal processing

Process customer withdrawals from the platform. Every withdrawal is logged with a reason and cannot be altered.

Company revenue reports

Track cycle charges, total company revenue, and earnings by period. Know exactly how much your business earns.

Security & trust

Your business data is protected

Bank-grade protection, built in from the start.

Encrypted in transit and at rest

All data is encrypted with industry-standard TLS. Your records are never sent or stored in plain text.

Ghana Data Protection Act compliant

SusuTracks operates under Ghana's Data Protection Act 2012 (Act 843), registered with the Data Protection Commission.

Strict agent access controls

Each agent only sees their assigned customers. Database-level security blocks access to anything they are not authorised to see.

Tamper-proof audit trail

Every action is permanently logged with a timestamp and user. Records cannot be altered or deleted — only reversed with a reason.

Automatic cloud backups

Your data is backed up automatically. Even if an agent's phone is lost or damaged, their records are safe in the cloud.

Secure offline access

Agent credentials are hashed with bcrypt before being stored on the device. Plain PINs are never stored anywhere.